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Shipping

How much does shipping cost?

Australia wide. Spend $60 or more and you'll get free shipping. $59 or less? Shipping is charged at a flat rate of $9.95. Need for a music festival asap? Add Express Shipping for a flat rate of $10.95. $8 Flat Rate with Tracking (2-7 Business Days).

How long will it take for my order to arrive?

Registered with Tracking (3-7 Business Days). Delivery in 2 or more business days after posting:. Express Shipping with Tracking (1-2 Business Days). Next business day delivery:. Post to most Australian business addresses, private addresses and Post

Can I change my shipping address?

If you need assistance, drop us a line at [email protected] ASAP. Don't forget to include your order number and the correct postal address in the email subject line 'URGENT: Change wrong address.' Our team works super fast, so be sure to dou

How do I track my order?

As soon as your order is dispatched, we'll shoot you a shipping email. That way, you can keep track of when your package will arrive at your doorstep. Exciting stuff, right? 😉🚚. Enter your tracking number below to track your awesome order! Let's ge

Is it true you use 100% biodegradable satchels?

Absolutely! You nailed it! 🙌 We're super stoked you asked because guess what? We've totally upgraded to 100% biodegradable compostable satchels made from corn! 🌽♻️ That means you can now chuck the satchel into your compost bin or worm farm. How coo

How can I refund a shipping charge if I thought shipping was free?

Thought shipping was free and got a surprise charge instead? No worries, we've got your back! 🎉 Just follow these easy steps:. And hey, if you've got any other questions or just wanna chat, don’t hesitate! Our customer support is all ears and ready

How can I resolve a delivery issue when living abroad?

Experiencing delivery hiccups can be a bummer, especially when you're away from home. But don't worry, we've got your back! If customs or local post services are making things tricky, just reach out to our awesome team at PARACOSMIC's customer suppor

How can I correct my delivery address after my order has been dispatched?

Made a little oops with your delivery address? No worries, we’ve got your back! 🕺 Here’s the lowdown:. Got questions or need some help? We’re always here to chat! 🤘🏼 Don’t shy away from reaching out to our awesome customer support team @ hello@par

What can I do if my delivery address is outdated?

Uh oh, if you accidentally gave an outdated delivery address for your order, don't sweat it! Here's a quick lowdown on what you can do:. Remember, we're in this together. Let's keep the good vibes rolling and make sure your awesome stuff gets to the

How can I get a shipping update on my order?

Wondering where your awesome gear is? No worries, we got you covered! 💫. Remember, we're all about making your experience as smooth as a festival beat drop! Need anything else? Just give us a shout! 🎉

Will I receive my order before an upcoming event date?

Wondering if your goodies will arrive before the epic fest? 🤔 No worries, we’ve got you covered! Here’s the deal:. We’re all about making sure you have everything you need to light up that event! 🌟 Got more questions? Reach out, and we’ll get you s

What happens if I paid for express shipping but there are dispatch delays?

We totally get how frustrating it is to be waiting for your epic gear to arrive, especially when you’ve opted for express shipping! 😅 But don’t worry, we’ve got your back! If you spot a dispatch delay after paying for express shipping, here's what w