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PARACOSMIC

Thought shipping was free and got a surprise charge instead? No worries, we&apos;ve got your back! &#x1F389; Just follow these easy steps:<ol><li value="1">Reach Out to Our Awesome Support Team: Our team at PARACOSMIC is ready and waiting to help you out. Hit them up, and they&apos;ll dig into your request pronto!</li><li value="2">Approval and Refund: Once our team checks things out and gives the thumbs up, boom! You&apos;ll get that shipping cost refunded. &#x2728;</li><li value="3">Track Your Order: Sit back and relax, the rest of your order should still arrive on time, just like it was supposed to. &#x1F609;</li></ol>And hey, if you&apos;ve got any other questions or just wanna chat, don&#x2019;t hesitate! Our customer support is all ears and ready to help.Happy shopping and keep it cosmic! &#x1F31F;

Thought shipping was free and got a surprise charge instead? No worries, we've got your back! 🎉 Just follow these easy steps:. And hey, if you've got any other questions or just wanna chat, don’t hesitate! Our customer support is all ears and ready

How can I refund a shipping charge if I thought shipping was free?

Shipping

How much does shipping cost?

How long will it take for my order to arrive?

Can I change my shipping address?

How do I track my order?

Is it true you use 100% biodegradable satchels?

How can I resolve a delivery issue when living abroad?

How can I correct my delivery address after my order has been dispatched?

What can I do if my delivery address is outdated?

How can I get a shipping update on my order?

Will I receive my order before an upcoming event date?

What happens if I paid for express shipping but there are dispatch delays?

Which payment methods are accepted?

Is Afterpay available?

Is Zip Pay available?

Payments

What is your refund policy?

Can I return or exchange?

How to return online purchases?

Submit a return request

What should I do if I received the wrong item?

What can I do if my order is incorrect and I'm unable to visit the warehouse to exchange it?

How do I use the return label provided with my order?

What should I do if I purchased the wrong product and need an exchange or refund?

Returns

Which glasses should I order?

Do you offer wholesale?

My item arrived damaged. What should I do?

Product

What items will be available at your pop-up?

How can I volunteer to work at a festival?

Will you have eftpos or Afterpay at your pop-up store?

Pop-up Store

What is PARACOSMIC?

When is the Cosmic Team online?

How can I receive a 10% discount?

I'm media and I would like to shoot for PARACOSMIC at festivals.

I'm an event promoter and I love your products.

I'm an Instagram influencer.

Want to ask something else?

How do I handle missing items from my order?

How can I become a promoter or ambassador for PARACOSMIC?

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How can I refund a shipping charge if I thought shipping was free?Updated 6 months ago